Event Notification
Locations Affected: 5 York Street, Sydney 2000
Products Impacted : Fibre
Event Start Time: 03/04/2019 07:00 AM AEDT
Estimated Resolution : 03/04/2019 07:45 AM AEDT
Root cause : Our wholesale supplier states that this outage is necessary to complete the installation of the UPS system
Additional Information: Most customers in the above mentioned area may experience no connectivity
Exetel apologizes for any inconvenience this may have caused
Planned Network Maintenance - Fibre - 5 York Street, Sydney , NSW 2000
Re: Planned Network Maintenance - Fibre - 5 York Street, Sydney , NSW 2000
Update:
The planned maintenance estimated time of resolution has elapsed
Most of the services are now online however we are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
The planned maintenance estimated time of resolution has elapsed
Most of the services are now online however we are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
-
Dushyanthan
- Exetel Staff
- Posts: 162
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Planned Network Maintenance - Fibre - 5 York Street, Sydney , NSW 2000
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.