Unplanned Fibre Network Outage - Tamworth, NSW

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rasikak
Exetel Staff
Posts: 192
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Unplanned Fibre Network Outage - Tamworth, NSW

Post by rasikak » Sat Apr 06, 2019 10:32 pm

Event Notification

Locations Affected : Tamworth, NSW

Products Impacted : Fibre

Event Start Time : 06/04/2019 09:00 PM AEDT

Estimated Resolution : No Estimated Time of Resolution can be provided at this stage

Root Cause - The root cause is still under investigation by the Wholesale Supplier's Network Engineers

Additional Information : Most customers in the above mentioned areas may experience no connectivity issues

Exetel apologizes for any inconvenience this may have caused

IsuruB
Exetel Staff
Posts: 245
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned Fibre Network Outage - Tamworth, NSW

Post by IsuruB » Sun Apr 07, 2019 9:12 am

Update:

The Wholesale Supplier advises that the outage has now been resolved.

Please reboot your modem / router and check again if issues still persist.

Apologies for the inconvenience caused.

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