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Planned Network Maintenance - Fibre - Greenlea and Spires WA

Posted: Tue Apr 23, 2019 8:58 am
by judep
Event Notification

Locations Affected: Greenlea and Spires WA

Products Impacted : Fibre

Event Start Time: 29/04/2019 00:00 AM AEST

Estimated Resolution : 29/04/2019 06:00 AM AEST

Root cause : Planned network maintenance carried out by our backhaul provider/s

Additional Information: Most customers in the above mentioned area may experience no connectivity during the above time window

Exetel apologizes for any inconvenience this may have cause

Re: Planned Network Maintenance - Fibre - Greenlea and Spires WA

Posted: Mon Apr 29, 2019 8:46 am
by rehanj
Update:

Our supplier advises that the Maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.