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Unplanned Fibre Network Outage - Warragul, VIC

Posted: Thu Apr 25, 2019 9:36 am
by judep
Event Notification

Locations Affected: Warragul, VIC

Products Impacted : Fibre

Event Start Time: 24/04/2019 12:00 PM AEDT

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Root cause : Power outage in the Warragul area due to a car hitting a power pole.

Additional Information: Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned Fibre Network Outage - Warragul, VIC

Posted: Thu Apr 25, 2019 11:17 pm
by KavindaS
Update
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Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.