Unplanned Fibre Network Outage - Toowoomba, QLD

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KavindaS
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Location: Sydney

Unplanned Fibre Network Outage - Toowoomba, QLD

Post by KavindaS » Fri Apr 26, 2019 5:49 pm

Event Notification

Locations Affected : Toowoomba, QLD

Products Impacted : Fibre

Event Start Time : 24/04/2019 15:37 AEST

Estimated Resolution : 03/05/2019 08:00 AEST

Root cause : Emergency Maintenance being carried out by supplier technicians on their infrastructure

Additional Information : Most Fixed Wireless customers in the above mentioned area may experience intermittent connectivity issues

Exetel apologizes for any inconvenience this may have caused

judep
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Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned Fibre Network Outage - Toowoomba, QLD

Post by judep » Tue May 07, 2019 2:44 pm

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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