Unplanned Fibre Network Outage - Highfields , QLD

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nilushid
Exetel Staff
Posts: 534
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Unplanned Fibre Network Outage - Highfields , QLD

Post by nilushid » Mon Apr 29, 2019 3:48 pm

Event Notification

Locations Affected:
Highfields , QLD

Products Impacted : Fibre

Event Start Time: 29/04/2019

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Additional Information:
Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

User avatar
nilushid
Exetel Staff
Posts: 534
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Fibre Network Outage - Highfields , QLD

Post by nilushid » Mon Apr 29, 2019 9:57 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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