Planned Network Maintenance - Fibre - Multiple Suburbs, VIC

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judep
Exetel Staff
Posts: 266
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Network Maintenance - Fibre - Multiple Suburbs, VIC

Post by judep » Tue Apr 30, 2019 9:04 am

Event Notification

Locations Affected: Armstrong Creek, Ashbury, Sanctuary, Craigieburn, Trillium VIC

Products Impacted : Fibre

Event Start Time: 01/05/2019 12:00 AM AEDT

Estimated Resolution : 01/05/2019 07:00 AM AEDT

Root cause : Planned Network Maintenance

Additional Information: Most customers in the above mentioned area may experience no connectivity during the outage window

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 266
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Network Maintenance - Fibre - Multiple Suburbs, VIC

Post by judep » Wed May 01, 2019 9:14 am

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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