Exetel customer help forum

Event Notification

Locations Affected : Cairnlea, VIC

Products Impacted : Fibre

Event Start Time : 08/05/2019

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

Update:

Outage is still ongoing.

Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.

Update:

The Wholesale Supplier advises the outage has been successfully cleared.

Please reboot your modem/router and check if you continue to experience issues.

Exetel apologizes for the inconvenience caused.