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Unplanned Fibre Network Outage - Cairnlea, VIC

Posted: Wed May 08, 2019 7:26 pm
by nilushid
Event Notification

Locations Affected : Cairnlea, VIC

Products Impacted : Fibre

Event Start Time : 08/05/2019

Estimated Resolution :
No Estimated Time of Resolution has been provided at this stage

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned Fibre Network Outage - Cairnlea, VIC

Posted: Wed May 08, 2019 10:30 pm
by nilushid
Update:

Outage is still ongoing.

Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned Fibre Network Outage - Cairnlea, VIC

Posted: Thu May 09, 2019 9:38 am
by IsuruB
Update:

The Wholesale Supplier advises the outage has been successfully cleared.

Please reboot your modem/router and check if you continue to experience issues.

Exetel apologizes for the inconvenience caused.