Unplanned Fibre Network Outage - Blacktown, NSW

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judep
Exetel Staff
Posts: 370
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Unplanned Fibre Network Outage - Blacktown, NSW

Post by judep » Sat May 11, 2019 9:27 am

Event Notification

Locations Affected: Blacktown, NSW

Products Impacted : Fibre

Event Start Time: 10/05/2019 09:00 AM AEST

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Root cause : Still Investigating

Additional Information: Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

rasikak
Exetel Staff
Posts: 207
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Post by rasikak » Sat May 11, 2019 10:47 pm

Update:

The outage is still under investigation by the Wholesale Supplier.

The Supplier is unable to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 370
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Post by judep » Sun May 12, 2019 2:10 pm

Update:

The outage is still under investigation by the Wholesale Supplier.

The Supplier is unable to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

himarshaj
Exetel Staff
Posts: 84
Joined: Wed Nov 07, 2018 6:09 pm

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Post by himarshaj » Sun May 12, 2019 10:27 pm

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 660
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Post by nilushid » Mon May 13, 2019 9:12 am

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 370
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Post by judep » Mon May 13, 2019 10:37 pm

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 269
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Post by IsuruB » Tue May 14, 2019 11:31 am

Update:

Outage is still ongoing.

The Wholesale Supplier confirms the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.

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