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Unplanned Fibre Network Outage - Blacktown, NSW

Posted: Sat May 11, 2019 9:27 am
by judep
Event Notification

Locations Affected: Blacktown, NSW

Products Impacted : Fibre

Event Start Time: 10/05/2019 09:00 AM AEST

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Root cause : Still Investigating

Additional Information: Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Posted: Sat May 11, 2019 10:47 pm
by rasikak
Update:

The outage is still under investigation by the Wholesale Supplier.

The Supplier is unable to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Posted: Sun May 12, 2019 2:10 pm
by judep
Update:

The outage is still under investigation by the Wholesale Supplier.

The Supplier is unable to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Posted: Sun May 12, 2019 10:27 pm
by himarshaj
Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Posted: Mon May 13, 2019 9:12 am
by nilushid
Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Posted: Mon May 13, 2019 10:37 pm
by judep
Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.

Re: Unplanned Fibre Network Outage - Blacktown, NSW

Posted: Tue May 14, 2019 11:31 am
by IsuruB
Update:

Outage is still ongoing.

The Wholesale Supplier confirms the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.