Unplanned Fibre Network Outage - Alkimos, WA

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IsuruB
Exetel Staff
Posts: 269
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Unplanned Fibre Network Outage - Alkimos, WA

Post by IsuruB » Fri Jun 07, 2019 5:25 pm

Event Notification

Location Affected : Alkimos, WA

Start time of event : 07/06/2019, 13:00

Products Impacted : Fibre

Additional Information : Most customers in the above mentioned area may experience connectivity issues

Estimated Time of Restoration (ETR) : The Wholesale Supplier is unable to provide an ETR at this stage

Root cause : Still under Investigation

Exetel apologizes for any inconvenience this may have caused.

himarshaj
Exetel Staff
Posts: 84
Joined: Wed Nov 07, 2018 6:09 pm

Re: Unplanned Fibre Network Outage - Alkimos, WA

Post by himarshaj » Fri Jun 07, 2019 10:49 pm

Update:

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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