Planned ADSL Network Outage - Multiple Suburbs - QLD

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HimaJ
Exetel Staff
Posts: 209
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Planned ADSL Network Outage - Multiple Suburbs - QLD

Post by HimaJ » Thu Jul 11, 2019 5:54 pm

Event Notification

Locations Affected: Multiple Suburbs - QLD

Products Impacted : Optus ADSL Services

Supplier : Optus

Event Start Time: 12 July 2019 04:00 AM AEST

Estimated Resolution : 12 July 2019 06:00 AM AEST

Root cause : Planned maintenance

Additional Information: Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

rasikak
Exetel Staff
Posts: 220
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Planned ADSL Network Outage - Multiple Suburbs - QLD

Post by rasikak » Sat Jul 13, 2019 9:48 am

Update:

The planned maintenance has been completed successfully.

Kindly power cycle your modem/router and test the service.

Exetel sincerely apologizes for any inconvenience caused.

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