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Unplanned ADSL Network Outage - Leinster and Surrounding Suburbs, WA

Posted: Thu Aug 01, 2019 5:14 pm
by kavindip
Locations Affected: Leinster and Surrounding Suburbs, WA

Products Impacted : ADSL

Provider : Telstra

Event Start Time: 01/08/2019 2:05 PM AEST

Estimated Resolution : 05/08/2019 7.00PM AEST

Root cause : Still under investigation

Additional Information: Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Leinster and Surrounding Suburbs, WA

Posted: Thu Aug 01, 2019 10:50 pm
by HimaJ
Update

This outage is still ongoing.

Exetel apologizes for any inconvenience caused.

Re: Unplanned ADSL Network Outage - Leinster and Surrounding Suburbs, WA

Posted: Fri Aug 02, 2019 10:11 am
by rehanj
Update:

Our supplier advises that the outage has been successfully Restored.

Kindly power cycle your modem/router and test the service.

Apologies for any inconvenience caused