Event Notification
Location Affected: Victoria
Event Start Time: 06/08/2019 14:09
Products Impacted : Copper
Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection.
Root cause : Still being investigated.
Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Unplanned Corporate Copper Network Outage - AAPT - VIC
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- Exetel Staff
- Posts: 380
- Joined: Tue Jul 06, 2010 11:59 am
- Location: Australia
Unplanned Corporate Copper Network Outage - AAPT - VIC
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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- Exetel Staff
- Posts: 380
- Joined: Tue Jul 06, 2010 11:59 am
- Location: Australia
Re: Unplanned Corporate Copper Network Outage - AAPT - VIC
Update
Our supplier's field operations have confirmed Fibre break near Highett. There is no estimated time of resolution yet.
Exetel apologizes for any inconvenience this may have caused.
Our supplier's field operations have confirmed Fibre break near Highett. There is no estimated time of resolution yet.
Exetel apologizes for any inconvenience this may have caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
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Exetel Support Portal
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- Exetel Staff
- Posts: 34
- Joined: Tue Apr 02, 2019 1:25 pm
Re: Unplanned Corporate Copper Network Outage - AAPT - VIC
Update:
Our supplier advises that the outage has been successfully restored.
If your service still be experiencing issues, please power-cycle the NTU and retest the service.
Exetel apologizes for any inconvenience this may have caused.
Our supplier advises that the outage has been successfully restored.
If your service still be experiencing issues, please power-cycle the NTU and retest the service.
Exetel apologizes for any inconvenience this may have caused.