Unplanned ADSL Outage - Altona Meadows - VIC In progress

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HimaJ
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Location: Sydney

Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by HimaJ » Thu Oct 17, 2019 4:50 pm

Event Notification

Locations Affected : Altona Meadows - VIC

Products Impacted : ADSL / PSTN

Supplier : Telstra

Event Start Time : 17/10/2019

Estimated Time of Resolution : 18/10/2019, 23:00 AEST

Root cause : Still under investigation

Additional Information : Most customers in the above mentioned area may experience a complete disruption of their service.

Exetel apologizes for any inconvenience this may have caused

kavindip
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Posts: 290
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by kavindip » Thu Oct 17, 2019 10:15 pm

Update:

Outage is ongoing.

Estimated Time of Resolution : 18/10/2019, 23:00 AEST

Exetel apologizes for any inconvenience this may have caused.

IsuruB
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Posts: 309
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Location: Sydney

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by IsuruB » Fri Oct 18, 2019 8:54 am

Update:

The Wholesale Supplier advises that the outage is still ongoing.

Estimated Time of Resolution : 21/10/2019, 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

kavindip
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Posts: 290
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by kavindip » Fri Oct 18, 2019 9:57 pm

Update:

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 21/10/2019, 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

judep
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Location: Sri Lanka

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by judep » Sat Oct 19, 2019 9:24 am

Update:

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 21/10/2019, 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

Dushyanthan
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Posts: 185
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Location: Sydney

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by Dushyanthan » Sat Oct 19, 2019 10:15 pm

Update:

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 21/10/2019, 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

judep
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Posts: 596
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by judep » Sun Oct 20, 2019 8:40 am

Update:

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 21/10/2019, 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

Dushyanthan
Exetel Staff
Posts: 185
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by Dushyanthan » Sun Oct 20, 2019 9:40 pm

Update:

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 21/10/2019, 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 596
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Outage - Altona Meadows - VIC In progress

Post by judep » Mon Oct 21, 2019 8:44 am

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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