Possible Fibre Network Outage - Multiple suburbs, NSW & ACT

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nilushid
Exetel Staff
Posts: 756
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Possible Fibre Network Outage - Multiple suburbs, NSW & ACT

Post by nilushid » Mon Oct 28, 2019 10:44 pm

Event Notification

Locations Affected : Multiple suburbs, NSW & ACT

Products Impacted : Fibre

Supplier :
Optus NBN

Event Start Time : 128/10/2019, 22.30 AEST

Estimated Time of Resolution : not yet available

Root cause :
Still under investigation

Additional Information : Most customers in the above mentioned area may experience a complete disruption of their service.

Exetel apologizes for any inconvenience this may have caused

SankhaB
Exetel Staff
Posts: 157
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Re: Possible Fibre Network Outage - Multiple suburbs, NSW & ACT

Post by SankhaB » Tue Oct 29, 2019 12:56 am

Event Notification

Update


Our supplier has informed us that the outage has been resolved.

Please power-cycle your modems / routers and contact us if the issue persists.

Exetel apologizes for any inconvenience this may have caused

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