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Unplanned Outage on VOIP Services

Posted: Wed Oct 30, 2019 3:59 pm
by Kaushalya
Event Notification

Services Affected: VOIP Services on Banter Platform

Event Start Time: 30/10/2019 14:30 AEST

Products Impacted : VoIP

Additional Information: Phones on the Banter platform may experience difficulties in unable to connect. We are working on fixing those impacted services.

Root cause : Still being investigated

Estimated Resolution : Currently there's no estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned Outage on VOIP Services

Posted: Thu Oct 31, 2019 8:45 am
by Kaushalya
Update:
Outage has been restored.

Root Cause:
Under investigations