Event Notification
Locations Affected : Epping, Carlingford, Eastwood and surrounding suburbs, NSW
Products Impacted : Fibre - HFC services
Supplier : Optus NBN
Event Start Time : 26/11/2019, 20:30 AEST
Estimated Time of Resolution (ETR): No ETR yet
Root cause : Still under investigation
Additional Information : Most customers in the above mentioned area may experience no connectivity
Exetel apologizes for any inconvenience this may have caused
Possible unplanned fibre network outage - Epping, Carlingford, Eastwood and surrounding suburbs, NSW
Re: Possible unplanned fibre network outage - Epping, Carlingford, Eastwood and surrounding suburbs, NSW
Update:
Possible outage is still ongoing.
Estimated Time of Resolution (ETR): No ETR available yet
Exetel apologizes for any inconvenience this may have caused
Possible outage is still ongoing.
Estimated Time of Resolution (ETR): No ETR available yet
Exetel apologizes for any inconvenience this may have caused
Re: Possible unplanned fibre network outage - Epping, Carlingford, Eastwood and surrounding suburbs, NSW
Update:
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/router plus the NBNco device and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/router plus the NBNco device and test the service.
Apologies for any inconvenience caused.