Unplanned ADSL Network Outage - Park Orchards, VIC

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kavindip
Exetel Staff
Posts: 290
Joined: Wed Nov 07, 2018 6:05 pm

Unplanned ADSL Network Outage - Park Orchards, VIC

Post by kavindip » Fri Nov 29, 2019 5:03 pm

Event Notification

Locations Affected : Park Orchards, VIC

Products Impacted : ADSL

Supplier : Telstra

Event Start Time : 29/11/2019

Estimated Time Of Resolution (ETR): 09/12/2019 23:00 AEDT

Root cause : Still Under Investigation

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

kavindip
Exetel Staff
Posts: 290
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Post by kavindip » Fri Nov 29, 2019 10:08 pm

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

kavindip
Exetel Staff
Posts: 290
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Post by kavindip » Sat Nov 30, 2019 10:02 pm

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 185
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Post by Dushyanthan » Sun Dec 01, 2019 9:55 am

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 185
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Post by Dushyanthan » Sun Dec 01, 2019 10:10 am

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 594
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Post by judep » Sun Dec 01, 2019 11:08 pm

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 594
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Post by judep » Mon Dec 02, 2019 8:54 am

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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