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Unplanned ADSL Network Outage - Park Orchards, VIC

Posted: Fri Nov 29, 2019 5:03 pm
by kavindip
Event Notification

Locations Affected : Park Orchards, VIC

Products Impacted : ADSL

Supplier : Telstra

Event Start Time : 29/11/2019

Estimated Time Of Resolution (ETR): 09/12/2019 23:00 AEDT

Root cause : Still Under Investigation

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Posted: Fri Nov 29, 2019 10:08 pm
by kavindip
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Posted: Sat Nov 30, 2019 10:02 pm
by kavindip
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Posted: Sun Dec 01, 2019 9:55 am
by Dushyanthan
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Posted: Sun Dec 01, 2019 10:10 am
by Dushyanthan
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Posted: Sun Dec 01, 2019 11:08 pm
by judep
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Park Orchards, VIC

Posted: Mon Dec 02, 2019 8:54 am
by judep
Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.