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Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Fri Nov 29, 2019 5:47 pm
by kavindip
Event Notification

Locations Affected : Biggera Waters, QLD

Products Impacted : ADSL

Supplier : Telstra

Event Start Time : 29/11/2019

Estimated Time Of Resolution (ETR): 02/12/2019 23:00 AEDT

Root cause : Still Under Investigation

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Fri Nov 29, 2019 10:08 pm
by kavindip
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Sat Nov 30, 2019 10:03 pm
by kavindip
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Sun Dec 01, 2019 10:09 am
by Dushyanthan
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Sun Dec 01, 2019 11:11 pm
by judep
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Mon Dec 02, 2019 8:55 am
by judep
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused
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Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Mon Dec 02, 2019 10:23 pm
by kavindip
Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 04/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Posted: Tue Dec 03, 2019 10:01 am
by IsuruB
Update:

The Wholesale Supplier advises that the outage has been successfully cleared.

Kindly powercycle your modem/router and check if issues still persist.

Exetel apologizes for any inconvenience this may have caused