Planned Fibre Network Maintenance Outage - Varsity Lakes, QLD

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judep
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Location: Sri Lanka

Planned Fibre Network Maintenance Outage - Varsity Lakes, QLD

Post by judep » Tue Jun 23, 2020 9:08 am

Event Notification

Locations Affected: Varsity Lakes, QLD

Products Impacted: Fibre

Supplier: OPENetworks

Event Start Time: 24/06/2020, 13:00 AEST

Estimated Resolution : 24/06/2020, 14:00 AEST

Root cause: Planned works carried out by the backhaul carrier in Varsity Lakes, QLD.
This will impact both Internet and telephone services during the listed outage window for up to 6 hours.

Additional Information: Most customers in the above-mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

rasikak
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Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Planned Fibre Network Maintenance Outage - Varsity Lakes, QLD

Post by rasikak » Wed Jun 24, 2020 10:02 pm

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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