Event Notification
Locations Affected: Varsity Lakes, QLD
Products Impacted: Fibre
Supplier: OPENetworks
Event Start Time: 24/06/2020, 13:00 AEST
Estimated Resolution : 24/06/2020, 14:00 AEST
Root cause: Planned works carried out by the backhaul carrier in Varsity Lakes, QLD.
This will impact both Internet and telephone services during the listed outage window for up to 6 hours.
Additional Information: Most customers in the above-mentioned area may experience no connectivity
Exetel apologizes for any inconvenience this may have caused
Planned Fibre Network Maintenance Outage - Varsity Lakes, QLD
Re: Planned Fibre Network Maintenance Outage - Varsity Lakes, QLD
Update:
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.