Emergency Fibre Network Maintenance Outage - 260 City Walk, Canberra, ACT

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judep
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Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Emergency Fibre Network Maintenance Outage - 260 City Walk, Canberra, ACT

Post by judep » Wed Jun 24, 2020 9:06 am

Event Notification

Locations Affected: 260 City Walk, Canberra, ACT

Products Impacted: Fibre

Supplier: OPENetworks

Event Start Time: 24/06/2020, 09:00 AEST

Estimated Resolution : 24/06/2020, 10:00 AEST

Root cause: Our wholesale supplier advises that they will be performing emergency maintenance which may cause a brief interruption for up to 10 minutes for Broadband and Voice services at 260 City Walk, Canberra, ACT between 9 AM - 10 AM on June 24th 2020. Apologies for the interruption and thank you for your understanding.

Additional Information: Most customers in the above-mentioned area may experience no connectivity during the above time frame.

Exetel apologizes for any inconvenience this may have caused

rasikak
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Posts: 441
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Emergency Fibre Network Maintenance Outage - 260 City Walk, Canberra, ACT

Post by rasikak » Wed Jun 24, 2020 10:01 pm

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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