Unplanned Fibre Network Outage - Multiple Surburb, VIC

[nuwanthaa]

Event Notification

Locations Affected: Multiple Surburb, VIC

Products Impacted: Fibre

Supplier: Opticomm

Event Start Time: 2020-06-29 11:37

Estimated Resolution: No ETR

Root cause: Still under investigation.

Additional Information: Most customers in the above-mentioned area may experience no connectivity issues at this stage.

Exetel apologizes for any inconvenience this may have caused.

[rasikak]

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.