Unplanned Fibre Network Outage - Tarneit, VIC

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judep
Exetel Staff
Posts: 1025
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Unplanned Fibre Network Outage - Tarneit, VIC

Post by judep » Tue Jun 30, 2020 9:17 am

Event Notification

Locations Affected: Tarneit, VIC

Products Impacted: Fiber

Supplier: Opticomm

Event Start Time: 29/06/2020 11:37 AEST

Estimated Time of Resolution (ETR): No ETR

Root cause: Still under investigation

Additional Information: Most customers in the above-mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

rasikak
Exetel Staff
Posts: 441
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Network Outage - Tarneit, VIC

Post by rasikak » Wed Jul 01, 2020 8:38 am

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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