Unplanned Fibre Network Outage - Opticomm - Clyde North (Meridian), VIC

Old, inactive threads
Post Reply
rasikak
Exetel Staff
Posts: 441
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Unplanned Fibre Network Outage - Opticomm - Clyde North (Meridian), VIC

Post by rasikak » Sun Jul 12, 2020 6:19 pm

Event Notification

Locations Affected: Clyde North (Meridian), VIC

Products Impacted: Fibre

Supplier: Opticomm

Event Start Time: 12/07/2020 18.05 AEST

Estimated Time of Resolution: We are unable to provide an Estimated Time of Restoration at this stage.

Root cause: Power outage

Additional Information: Most customers in the above-mentioned area may experience a loss of connectivity due to this unplanned network outage.

Exetel apologizes for any inconvenience this may have caused.

rasikak
Exetel Staff
Posts: 441
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Network Outage - Opticomm - Clyde North (Meridian), VIC

Post by rasikak » Sun Jul 12, 2020 7:36 pm

Update:

The outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

Post Reply