Unplanned Fibre Network Outage - Doncaster, VIC

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rasikak
Exetel Staff
Posts: 441
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Unplanned Fibre Network Outage - Doncaster, VIC

Post by rasikak » Wed Jul 15, 2020 2:46 pm

Event notification

Locations Affected: Doncaster, VIC

Products Impacted: Fibre

Supplier: Redtrain

Event Start Time: 15-Jul-2020 14:30 AEST

Estimated Time of Resolution: unable to provide an Estimated Time of Restoration at this stage.

Root cause: Still under investigation.

Additional Information: Our wholesale supplier has advised that there are multiple services in the above location affected by this unplanned network outage.

Exetel apologizes for any inconvenience this may have caused

rasikak
Exetel Staff
Posts: 441
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Network Outage - Doncaster, VIC

Post by rasikak » Wed Jul 15, 2020 9:11 pm

Update

Our wholesale supplier advises the outage has been resolved.

Please power restart your modem/router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused

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