Planned Fibre Network Maintenance Outage - All Suburbs, VIC

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judep
Exetel Staff
Posts: 968
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Fibre Network Maintenance Outage - All Suburbs, VIC

Post by judep » Tue Sep 29, 2020 4:11 pm

Event Notification

Locations Affected: All suburbs, VIC

Products Impacted: Redtrain Fiber Services

Event Start Time: 12/10/2020 03:00:00 AEDT

Estimated Time of Resolution (ETR): 12/10/2020 09:00:00 AEDT

Root cause: Planned network maintenance

Additional Information: Exetel wishes to advise that there will be planned network maintenance carried out which will impact internet and phone services for approximately 30mins during the above-specified times.

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 968
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance Outage - All Suburbs, VIC

Post by judep » Mon Oct 12, 2020 1:23 pm

Update:

Our core networking team advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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