Event Notification
Locations Affected: All suburbs, VIC
Products Impacted: Redtrain Fiber Services
Event Start Time: 12/10/2020 03:00:00 AEDT
Estimated Time of Resolution (ETR): 12/10/2020 09:00:00 AEDT
Root cause: Planned network maintenance
Additional Information: Exetel wishes to advise that there will be planned network maintenance carried out which will impact internet and phone services for approximately 30mins during the above-specified times.
Exetel apologizes for any inconvenience this may have caused
Planned Fibre Network Maintenance Outage - All Suburbs, VIC
Re: Planned Fibre Network Maintenance Outage - All Suburbs, VIC
Update:
Our core networking team advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our core networking team advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.