Planned Power Interruption Affecting Fibre Services - Glenmore Park, NSW

[judep]

Event Notification

Locations Affected: Glenmore Park, NSW

Products Impacted: Opticomm Fiber

Event Start Time: 08/10/2020, 09:00 AEDT

Estimated Time of Resolution (ETR): 08/10/2020, 17:00 AEDT

Root cause: Planned power interruption affecting supplier network equipment

Additional Information: Our wholesale supplier wishes to advise that there is a potential loss of services due to planned works by power provider impacting equipment in Glenmore Park, NSW

Exetel apologizes for any inconvenience this may have caused

[nuwanthaa]

Update:

Our supplier advises that the planned outage has been resolved.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.