Planned Power Interruption Affecting Fibre Services - Glenmore Park, NSW

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judep
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Planned Power Interruption Affecting Fibre Services - Glenmore Park, NSW

Post by judep » Thu Oct 08, 2020 11:48 am

Event Notification

Locations Affected: Glenmore Park, NSW

Products Impacted: Opticomm Fiber

Event Start Time: 08/10/2020, 09:00 AEDT

Estimated Time of Resolution (ETR): 08/10/2020, 17:00 AEDT

Root cause: Planned power interruption affecting supplier network equipment

Additional Information: Our wholesale supplier wishes to advise that there is a potential loss of services due to planned works by power provider impacting equipment in Glenmore Park, NSW

Exetel apologizes for any inconvenience this may have caused

nuwanthaa
Exetel Staff
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Joined: Fri Jan 17, 2020 10:20 pm

Re: Planned Power Interruption Affecting Fibre Services - Glenmore Park, NSW

Post by nuwanthaa » Thu Oct 08, 2020 10:33 pm

Update:

Our supplier advises that the planned outage has been resolved.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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