Unplanned Fibre Network Outage - Wynnum, QLD

[rushenw]

Event Notification

Locations Affected : Wynnum, QLD

Products Impacted : Fibre

Event Start Time : 8/10/2020 10:10 AM AEST

Estimated Resolution : no ETR

Root cause : Under investigation.

Additional Information : Most customers in the above mentioned area may experience issues with Internet and phones.

Exetel apologizes for any inconvenience this may have caused

[nuwanthaa]

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.