Event Notification
Locations Affected: Tarneit, VIC
Products Impacted: Opticomm Fibre Services
Event Start Time: 20/10/2020, 23:59 AEDT
Estimated Time of Resolution (ETR): 21/10/2020, 06:00 AEDT
Root cause: Planned works carried out by the backhaul carrier in the area.
This will impact both Internet and telephone services during the listed outage window for up to 6 hours.
Additional Information: Most customers in the above-mentioned area may experience no connectivity during the specified time frames.
Exetel apologizes for any inconvenience this may have caused.
Planned Fibre Network Maintenance - Tarneit, VIC
Re: Planned Fibre Network Maintenance - Tarneit, VIC
Update:
Our supplier advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.