Planned Fibre Network Maintenance - Tarneit, VIC

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judep
Exetel Staff
Posts: 968
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Fibre Network Maintenance - Tarneit, VIC

Post by judep » Mon Oct 19, 2020 9:03 am

Event Notification

Locations Affected: Tarneit, VIC

Products Impacted: Opticomm Fibre Services

Event Start Time: 20/10/2020, 23:59 AEDT

Estimated Time of Resolution (ETR): 21/10/2020, 06:00 AEDT

Root cause: Planned works carried out by the backhaul carrier in the area.
This will impact both Internet and telephone services during the listed outage window for up to 6 hours.

Additional Information: Most customers in the above-mentioned area may experience no connectivity during the specified time frames.

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 968
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance - Tarneit, VIC

Post by judep » Wed Oct 21, 2020 9:17 am

Update:

Our supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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