Planned Fibre Network Outage -West Gosford - NSW

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Kaja Pavalanathan
Exetel Staff
Posts: 32
Joined: Fri Jan 17, 2020 10:26 pm

Planned Fibre Network Outage -West Gosford - NSW

Post by Kaja Pavalanathan » Tue Oct 20, 2020 1:37 pm

Event Notification

Locations Affected: West Gosford - NSW

Products Impacted: LBN Co fiber services

Event Start Time: 20/10/2020 08:00 AM

Estimated Resolution: Oct 22, 2020 19:00 PM

Root cause: As per Ausgrid, planned power outage in the area.

Additional Information: For the latest updates, please check the Ausgrid website.

https://www.ausgrid.com.au/Outages/Powe ... 33117&z=15

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 968
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Outage - West Gosford - NSW

Post by judep » Wed Oct 21, 2020 9:21 am

Update:

As per the power provider in the area, please be advised that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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