Unplanned Corporate Fibre Network Outage - AAPT / Telstra - Victoria

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SankhaB
Exetel Staff
Posts: 169
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Unplanned Corporate Fibre Network Outage - AAPT / Telstra - Victoria

Post by SankhaB » Fri Oct 23, 2020 4:22 am

Location Affected: Victoria

Event Start Time: 23/10/2020 02.30 am AEDT

Products Impacted : Fibre

Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection.

Root cause : Still being investigated.

Estimated Resolution : We are unable to provide an estimated time of resolution yet.

Exetel apologizes for any inconvenience this may have caused.

SankhaB
Exetel Staff
Posts: 169
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Re: Unplanned Corporate Fibre Network Outage - AAPT / Telstra - Victoria

Post by SankhaB » Fri Oct 23, 2020 4:44 am

Event Notification

Update


A problem was identified with a core device at the data center and this has now been sorted to restore all affected services.

If you are still experiencing problems, kindly contact Exetel.

Restoration time : 4.15 am AEDT

We apologize for the inconvenience caused.

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