Unplanned Corporate Fibre Network Outage - AAPT / Telstra - Victoria

[SankhaB]

Location Affected: Victoria

Event Start Time: 23/10/2020 02.30 am AEDT

Products Impacted : Fibre

Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection.

Root cause : Still being investigated.

Estimated Resolution : We are unable to provide an estimated time of resolution yet.

Exetel apologizes for any inconvenience this may have caused.

[SankhaB]

Event Notification

Update

A problem was identified with a core device at the data center and this has now been sorted to restore all affected services.

If you are still experiencing problems, kindly contact Exetel.

Restoration time : 4.15 am AEDT

We apologize for the inconvenience caused.