Unplanned Fibre Network Outage - Cranbourne East, VIC

[rushenw]

Event Notification

Locations Affected: Cranbourne East, VIC

Products Impacted: Redtrain Fibre

Event Start Time: 23/10/2020, 9:18PM AEST

Estimated Time of Resolution (ETR): No ETR

Root cause: Still under investigation

Exetel apologizes for any inconvenience this may have caused

[Brendona]

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.