Unplanned Fibre Network Outage - Cranbourne East, VIC

Old, inactive threads
Post Reply
rushenw
Exetel Staff
Posts: 44
Joined: Mon Aug 03, 2020 12:09 pm

Unplanned Fibre Network Outage - Cranbourne East, VIC

Post by rushenw » Fri Oct 23, 2020 9:51 pm

Event Notification

Locations Affected: Cranbourne East, VIC

Products Impacted: Redtrain Fibre

Event Start Time: 23/10/2020, 9:18PM AEST

Estimated Time of Resolution (ETR): No ETR

Root cause: Still under investigation

Exetel apologizes for any inconvenience this may have caused

Brendona
Exetel Staff
Posts: 8
Joined: Tue Sep 08, 2020 3:50 pm

Re: Unplanned Fibre Network Outage - Cranbourne East, VIC

Post by Brendona » Sat Oct 24, 2020 8:57 am

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

Post Reply