Unplanned Fibre Network Outage - Multiple Suburbs, VIC

[judep]

Event Notification

Locations Affected: Multiple Suburbs, VIC

Products Impacted: Opticomm Fiber Services.

Event Start Time: 26/10/2020, 10:20 AEDT.

Estimated Time of Resolution (ETR): No ETR.

Root cause: Still under investigation.

Additional Information: Most customers in the above-mentioned area may experience no connectivity.

Exetel apologizes for any inconvenience this may have caused.

[judep]

Update:

OptiComm has advised that there is an unplanned outage in Victoria that is affecting multiple estates and RSPs (Retail Service Providers) and is being urgently investigated.

Estimated Time Of Resolution: No ETR as of yet.

Exetel apologizes for any inconvenience this may have caused.

[rushenw]

Update:

Our wholesale supplier advises the network outage has been resolved.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.