Event Notification
Locations Affected: 43 Harbour Town Drive, Biggera Waters, QLD 4216
Products Impacted: LBNCo/OPENetworks Fibre Services
Event Start Time: 03/11/2020, 11:00 AEDT
Estimated Time of Resolution (ETR): 03/11/2020, 13:00 AEDT
Root cause: Planned network maintenance to improve performance and resiliency
Additional Information: Most customers in the above-mentioned area may experience no connectivity during the specified time-frames.
Exetel apologizes for any inconvenience this may have caused
Planned Fibre Network Maintenance - Biggera Waters, QLD
Re: Planned Fibre Network Maintenance - Biggera Waters, QLD
Update:
Our supplier advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.