Unplanned Fibre Network Outage - Epping , NSW

[kasunm]

Event Notification

Locations Affected: Epping, NSW

Products Impacted: LBNCo Fiber Services.

Event Start Time: 01/11/2020, 04:00 AEDT.

Estimated Time of Resolution (ETR): No ETR.

Root cause: Still under investigation.

Additional Information: Most customers in the above-mentioned area may experience no connectivity. A tech has been assigned to investigate the issue.

Exetel apologizes for any inconvenience this may have caused.

[kasunm]

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.