Planned Fibre Network Maintenance - Ropes Crossing, NSW

Old, inactive threads
Post Reply
judep
Exetel Staff
Posts: 968
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Fibre Network Maintenance - Ropes Crossing, NSW

Post by judep » Tue Nov 03, 2020 8:59 am

Event Notification

Locations Affected: Ropes Crossing, NSW

Products Impacted: Opticomm Fiber Services

Event Start Time: 04/11/2020, 00:00 AEDT

Estimated Time of Resolution (ETR): 04/11/2020, 04:00 AEDT

Root cause: Planned network maintenance

Additional Information: Our wholesale supplier wishes to advise that there will be planned maintenance affecting users in the estate: Ropes Crossing, NSW. This will affect the internet and phone services for up to 2 hours during the outage window. This is a continued effort to enhance the performance of the network.

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 968
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance - Ropes Crossing, NSW

Post by judep » Wed Nov 04, 2020 8:44 am

Update:

Our supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

Post Reply