NBN Scheduled Outages

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JGL
Posts: 2
Joined: Mon Dec 04, 2017 7:50 pm
Location: AUS

NBN Scheduled Outages

Post by JGL » Sat Feb 20, 2021 9:57 am

It would be good if Exetel informed customers of scheduled NBN outages. Currently NBN Fixed wireless off Cambewarra Mountain NSW down and scheduled again for Sunday. No contact/advice from Exetel.
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kasunb
Exetel Staff
Posts: 16
Joined: Thu Dec 19, 2019 10:27 pm

Re: NBN Scheduled Outages

Post by kasunb » Sat Feb 20, 2021 9:23 pm

JGL wrote: ↑
Sat Feb 20, 2021 9:57 am
 It would be good if Exetel informed customers of scheduled NBN outages. Currently NBN Fixed wireless off Cambewarra Mountain NSW down and scheduled again for Sunday. No contact/advice from Exetel.
Hi,

Thank you for your valuable feedback and suggestion. We will forward this to our relevant team for future development. Kindly refer to the below link for more information with regards to outages https://www2.nbnco.com.au/support/network-status.

We do apologies for any inconvenience caused.
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