Feedback: Red/Orange/Yellow Leecher Pool

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Drusenija
Posts: 5
Joined: Thu Apr 20, 2006 6:40 pm

Feedback: Red/Orange/Yellow Leecher Pool

Post by Drusenija » Fri Jun 29, 2007 8:51 pm

This isn't a suggestion so much as it is feedback. I've regularly taken advantage of the offpeak download allowance from Exetel, and since the AUP has always stated I'll be put into a leecher pool if I go over, I've never given a second thought to how much I download; from my perspective, there was a clear cause/effect for it. You download over 40gb (or 32gb, or whatever the limit was at the time), you _potentially_ get slowed down.

However, I've never really in the past had a noticeable slowdown in the offpeak period. I always schedule my P2P for offpeak time, and would regularly download anywhere from 60gb to 120gb a month (and at least that in uploads).

This month though, with this new control system, once I hit the 48gb mark (the trigger for the 'orange' group), I saw a huge drop off in speed. Where in the past I would regularly hit 200-300kb/s, I was now seeing 20-30kb/s. And once I hit the 64gb mark, my net access was effectively shut off. You can't browse web pages (they timeout), and I'm lucky to download 100-200mb a night.

The new system is actually making me change my downloading habits. I still think the speed cut is pretty harsh in the red group (your net pretty much becomes drip feed, even for ADSL2), but it's clearly stated in the AUP that if you go over the 40gb, your speed gets cut, so I really don't have any grounds to argue!

The only suggestion or request I would make (knew there had to be at least one!) is that possibly the typical speeds experienced by people in each control group be made available. If I had known the speed would be slow enough to disable browsing, I would have curbed my downloading earlier (which is probably the point of the new system!)

austdata
Posts: 629
Joined: Wed Apr 25, 2007 12:38 am
Location: Melbourne

Re: Feedback: Red/Orange/Yellow Leecher Pool

Post by austdata » Sun Jul 01, 2007 1:03 am

How about Exetel offering prorata prepaid bandwidth for customers who need to keep downloading? Effectively buying their way out of the pool.

Cheers,

Mike
The views I present here are not necessarily those from my brain.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.

flak
Posts: 153
Joined: Thu May 20, 2004 7:17 am

Re: Feedback: Red/Orange/Yellow Leecher Pool

Post by flak » Sun Jul 01, 2007 8:13 am

Drusenija wrote:This month though, with this new control system, once I hit the 48gb mark (the trigger for the 'orange' group), I saw a huge drop off in speed. Where in the past I would regularly hit 200-300kb/s, I was now seeing 20-30kb/s. And once I hit the 64gb mark, my net access was effectively shut off. You can't browse web pages (they timeout), and I'm lucky to download 100-200mb a night.
This was exactly my experience. This month was pretty much an experiment on my behalf to see what the effects of the pools were ... it wasn't particularly enjoyable in the red pool.

It would be nice if it was reset automatically on the 1st of the month though.

gong_guy
Posts: 210
Joined: Mon Oct 11, 2004 11:06 am

Re: Feedback: Red/Orange/Yellow Leecher Pool

Post by gong_guy » Sun Jul 01, 2007 9:29 am

I would be interested if Exetel couild list the top 100 downloaders in the free period last month.

I cannot imagine anyone downloading 100, 150 etc GB How do they do it?

I think the new system is great, no "punishments" the following month with clear and precise warnings about what will happen if you go over 40GB.

Good work Exetel!!

austdata
Posts: 629
Joined: Wed Apr 25, 2007 12:38 am
Location: Melbourne

Post by austdata » Sun Jul 01, 2007 4:10 pm

I'd like to see how much the pool members are downloading, without naming the offenders. Set out in a spreadsheet.

Cheers,

Mike
The views I present here are not necessarily those from my brain.
Exetel's support number outside Sydney: 1300 788 141 NOTE: I do not work for Exetel.

Drusenija
Posts: 5
Joined: Thu Apr 20, 2006 6:40 pm

Re: Feedback: Red/Orange/Yellow Leecher Pool

Post by Drusenija » Wed Jul 04, 2007 12:08 pm

austdata wrote:How about Exetel offering prorata prepaid bandwidth for customers who need to keep downloading? Effectively buying their way out of the pool.

Cheers,

Mike
Perhaps the simple way to implement that is to nominate whether you want to be shaped after 40gb, or pay the $3/gb like you do in peak time. Personally though I'm happy with the shaping; if I need more downloads I'll bump up my plan from 24gb to 48gb for the extra $20 and download more in peak time.

master
Posts: 12
Joined: Wed May 02, 2007 3:06 pm

Free period download limits

Post by master » Thu Aug 30, 2007 1:32 pm

Users on a 12GB plan users pay $50pm where they get 40GB Off peak when a person paying $105PM gets the same off peak limit of 40GB.

I think that Exetel should review the off peak limits for customers paying $105, maybe there should be a pro rata amount according to what account you are on, similar to how exetel have imposed for the X10 plan, only 16GB off peak allowed on this one,( seriously how many ppl would be on this account?)

How many users on the low plans d/l in excess of 48GB pm and are paying less than $50 pm? I wonder what the stats are in this respect, any rep prepared to comment :)

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Thu Aug 30, 2007 3:18 pm

austdata wrote:I'd like to see how much the pool members are downloading, without naming the offenders. Set out in a spreadsheet.

Cheers,

Mike
I post that from time to time. This is the top 100 downloaders in the 12 midnight to 12 midday period in July:

255384
215844
131020
116537
95754
85809
83929
83513
83249
82820
76721
75613
73968
73886
73187
72795
71942
71911
71467
70394
70133
70066
70054
69459
69337
69223
68752
68560
68307
68145
67878
67526
67467
67413
67333
66844
66833
66602
66338
65887
65745
65525
65321
65070
64760
64755
64668
64375
64296
63778
63707
63537
63331
62891
62851
62748
62637
62214
62166
62135
61997
61841
61385
61079
61023
60996
60842
60299
60129
60083
60071
59847
59838
59639
59496
59417
59244
58812
58717
58480
58344
58296
58214
58092
58076
58027
57990
57884
57697
57557
57474
57431
57399
57370
57335
57255
57225
57217
56984
56918

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Feedback: Red/Orange/Yellow Leecher Pool

Post by ForumAdmin » Thu Aug 30, 2007 3:19 pm

austdata wrote:How about Exetel offering prorata prepaid bandwidth for customers who need to keep downloading? Effectively buying their way out of the pool.

Cheers,

Mike
That could be done if there was a demand for it.

thomashouseman
Posts: 750
Joined: Thu Mar 18, 2004 12:06 pm
Location: Toongabbie
Contact:

Re: Feedback: Red/Orange/Yellow Leecher Pool

Post by thomashouseman » Thu Aug 30, 2007 7:39 pm

ForumAdmin wrote:
austdata wrote:How about Exetel offering prorata prepaid bandwidth for customers who need to keep downloading? Effectively buying their way out of the pool.

Cheers,

Mike
That could be done if there was a demand for it.
Internode do it. Seems to have appeal to their users.

master
Posts: 12
Joined: Wed May 02, 2007 3:06 pm

255GB i am impressed

Post by master » Thu Aug 30, 2007 10:40 pm

Can I ask what the bandwidth set aside for each pool system is?, ie Yellow, Orange and Red

btw i am impressed with how one gets to d/l 255GB in off peak, I have a fair idea how its achieved, smart bugger! :wink:

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: 255GB i am impressed

Post by ForumAdmin » Fri Aug 31, 2007 8:32 am

master wrote:Can I ask what the bandwidth set aside for each pool system is?, ie Yellow, Orange and Red

btw i am impressed with how one gets to d/l 255GB in off peak, I have a fair idea how its achieved, smart bugger! :wink:
The bandwidth allocation is done per user and therefore varies with the number of users who pass each successive threshold.

As you see from the July 100 highest downloaders some people are able to download over 250 gb in the 12 hour a day period using an 8192/384 connection.

Perhaps its time we added a 'black' category? This would carry a $3.00 per gb downloaded charge if the customer downloaded more than 64 gb.
Last edited by ForumAdmin on Thu Sep 06, 2007 6:26 pm, edited 1 time in total.

tocpcs
Posts: 523
Joined: Sun Aug 26, 2007 10:01 am
Location: Online

Re: 255GB i am impressed

Post by tocpcs » Thu Sep 06, 2007 3:54 pm

ForumAdmin wrote:
ForumAdmin wrote:
master wrote:Can I ask what the bandwidth set aside for each pool system is?, ie Yellow, Orange and Red

btw i am impressed with how one gets to d/l 255GB in off peak, I have a fair idea how its achieved, smart bugger! :wink:
The bandwidth allocation is done per user and therefore varies with the number of users who pass each successive threshold.

As you see from the July 100 highest downloaders some people are able to download over 250 gb in the 12 hour a day period using an 8192/384 connection.

Perhaps its time we added a 'black' category? This would carry a $3.00 per gb downloaded charge if the customer downloaded more than 64 gb.
NICE!!

kingy
Posts: 35
Joined: Sun Aug 08, 2004 7:56 pm
Location: Byron Bay - North NSW

Re: 255GB i am impressed

Post by kingy » Thu Sep 20, 2007 4:25 pm

ForumAdmin wrote: Perhaps its time we added a 'black' category? This would carry a $3.00 per gb downloaded charge if the customer downloaded more than 64 gb.
Will users go straight from the green pool to the 'black' pool i.e. where they start paying?
It kind of doesn't make sense if you go fast (green), then slower (yellow), then still slower (red), the once you hit black you go to full speeds again.....

I'm not sure if this is actually what happens, it's not real clear. Perhaps this could be published somewhere on the Exetel site? Some people may prefer to start being charged straight away once they exceed 48gb in off-peak. Is this possible?? Thx

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: 255GB i am impressed

Post by ForumAdmin » Fri Sep 21, 2007 8:39 am

kingy wrote:
ForumAdmin wrote: Perhaps its time we added a 'black' category? This would carry a $3.00 per gb downloaded charge if the customer downloaded more than 64 gb.
Will users go straight from the green pool to the 'black' pool i.e. where they start paying?
It kind of doesn't make sense if you go fast (green), then slower (yellow), then still slower (red), the once you hit black you go to full speeds again.....

I'm not sure if this is actually what happens, it's not real clear. Perhaps this could be published somewhere on the Exetel site? Some people may prefer to start being charged straight away once they exceed 48gb in off-peak. Is this possible?? Thx
The current planned change is to restrict the bandwidth from 48 - 64 gb and restrict it further from 64 to 72 gb and then unrestrict it over 72 gb but charge for downloads.

An email has been sent to all Exetel DSL and wireless users advising of this change and two, possibly three further emails will be sent between now and 30th October with the changed conditions operating from November 1st 2007.

It's possible that, at some future time, the pay for download threshold will be reduced from 72 gb to 64 gb or some other lower amount but nothing has been discussed in those terms at this time.

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