Help Desk via Mobile Web

Help improve Exetel's services (a Suggestion Box is also available in your member facilities)
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mwright
Posts: 1
Joined: Mon Oct 29, 2007 1:55 pm
Location: Sydney

Help Desk via Mobile Web

Post by mwright » Mon Oct 29, 2007 2:22 pm

I think it would be a good idea for Exetel to implement a simple low bandwidth help desk page that could load easily (and affordably) on mobile phone based web clients. This would make notifying problems with connecting to ADSL much easier and practical for many users.

PS. Could implement a similar page for Network status.

Just a thought...

James
Exetel Staff
Posts: 1991
Joined: Mon May 09, 2005 10:27 pm

Post by James » Mon Oct 29, 2007 2:41 pm

Why not call 0299271000 option 1 to log a fault? It would be quicker than logging onto the website via your mobile.

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