Emergency dial-up service

Help improve Exetel's services (a Suggestion Box is also available in your member facilities)
Post Reply
womba
Posts: 7
Joined: Fri Nov 16, 2007 1:03 pm
Location: Perth

Emergency dial-up service

Post by womba » Mon Apr 07, 2008 1:41 pm

I have money invested in overseas markets and am nervous whenever there is a problem with my broadband service.

A previous broadband supplier I had offered an emergency dial-up service to meet this need. I think I only ever needed to use it once but it certainly gave me peace of mind knowing the option was there.

Perhaps Exetel would consider offering such a service. Alternatively could you suggest a third party service which would be charged on a usage basis only.

James
Exetel Staff
Posts: 1991
Joined: Mon May 09, 2005 10:27 pm

Re: Emergency dial-up service

Post by James » Mon Apr 07, 2008 1:47 pm

womba wrote:I have money invested in overseas markets and am nervous whenever there is a problem with my broadband service.

A previous broadband supplier I had offered an emergency dial-up service to meet this need. I think I only ever needed to use it once but it certainly gave me peace of mind knowing the option was there.

Perhaps Exetel would consider offering such a service. Alternatively could you suggest a third party service which would be charged on a usage basis only.
Most Australia Post and convenience stores sell dial up cards, or you could always plug your mobile phone into your computer.

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: Emergency dial-up service

Post by CoreyPlover » Mon Apr 07, 2008 3:49 pm

womba wrote:Alternatively could you suggest a third party service which would be charged on a usage basis only.
Check out http://forum.exetel.com.au/viewtopic.php?t=13356. There are a number of suggestions in there including MCCMikey's offer of usage based dial-up as well as free, emergency (but 10 minute limited) dial up access.

womba
Posts: 7
Joined: Fri Nov 16, 2007 1:03 pm
Location: Perth

Emergency dial-up

Post by womba » Tue Apr 08, 2008 1:01 pm

Thanks for your help. I see that the subject has been well covered before. Next time I will make a more thorough search before posting.

Post Reply