Emergency dial-up service

Help improve Exetel's services (a Suggestion Box is also available in your member facilities)
Post Reply
womba
Posts: 7
Joined: Fri Nov 16, 2007 1:03 pm
Location: Perth

Emergency dial-up service

Post by womba » Mon Apr 07, 2008 1:41 pm

I have money invested in overseas markets and am nervous whenever there is a problem with my broadband service.

A previous broadband supplier I had offered an emergency dial-up service to meet this need. I think I only ever needed to use it once but it certainly gave me peace of mind knowing the option was there.

Perhaps Exetel would consider offering such a service. Alternatively could you suggest a third party service which would be charged on a usage basis only.

James
Exetel Staff
Posts: 1974
Joined: Mon May 09, 2005 10:27 pm

Re: Emergency dial-up service

Post by James » Mon Apr 07, 2008 1:47 pm

womba wrote:I have money invested in overseas markets and am nervous whenever there is a problem with my broadband service.

A previous broadband supplier I had offered an emergency dial-up service to meet this need. I think I only ever needed to use it once but it certainly gave me peace of mind knowing the option was there.

Perhaps Exetel would consider offering such a service. Alternatively could you suggest a third party service which would be charged on a usage basis only.
Most Australia Post and convenience stores sell dial up cards, or you could always plug your mobile phone into your computer.

User avatar
CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: Emergency dial-up service

Post by CoreyPlover » Mon Apr 07, 2008 3:49 pm

womba wrote:Alternatively could you suggest a third party service which would be charged on a usage basis only.
Check out http://forum.exetel.com.au/viewtopic.php?t=13356. There are a number of suggestions in there including MCCMikey's offer of usage based dial-up as well as free, emergency (but 10 minute limited) dial up access.

womba
Posts: 7
Joined: Fri Nov 16, 2007 1:03 pm
Location: Perth

Emergency dial-up

Post by womba » Tue Apr 08, 2008 1:01 pm

Thanks for your help. I see that the subject has been well covered before. Next time I will make a more thorough search before posting.

Post Reply