Feedback: Inconsistent credit card fee displayed

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kudabird
Posts: 79
Joined: Thu Apr 10, 2008 9:32 am
Location: Patterson Lakes

Feedback: Inconsistent credit card fee displayed

Post by kudabird » Mon Apr 14, 2008 1:50 pm

I've just placed a churn request to Exetel. I note on the churn order form it shows as a $1.10 fee for credit card but other pages, for example http://www.exetel.com.au/a_plan_pricing ... hp#toggle3 show $2.00.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Feedback: Inconsistent credit card fee displayed

Post by ForumAdmin » Tue Apr 15, 2008 7:52 am

kudabird wrote:I've just placed a churn request to Exetel. I note on the churn order form it shows as a $1.10 fee for credit card but other pages, for example http://www.exetel.com.au/a_plan_pricing ... hp#toggle3 show $2.00.
About 2 years ago we planned to increase the credit card charge and made the changes to the web site in preparation for doing that.

Some time later we decided not to make the increase but didn't remove the references on the web site.

We'll do that over time.

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