Link from Ticket status to Helpdesk

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flak
Posts: 153
Joined: Thu May 20, 2004 7:17 am

Link from Ticket status to Helpdesk

Post by flak » Fri Nov 27, 2009 8:47 pm

Is it possible to change the ADSL Fault Status page to include a link to the Exetel Helpdesk page?

Something along the lines of "to view or add to a ticket please log into the Exetel Helpdesk."

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Link from Ticket status to Helpdesk

Post by ForumAdmin » Sat Nov 28, 2009 1:54 pm

I've asked the sysadmins responsible to reply.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Link from Ticket status to Helpdesk

Post by raymond » Sat Nov 28, 2009 11:21 pm

It has been added.

"To view my ticket history or open a ticket please log into the Exetel Helpdesk"

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