ADSL2+ on Telstra Exchanges

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Yabbie
Posts: 123
Joined: Fri Dec 01, 2006 10:51 am
Location: Mornington Peninsula (VIC)

Re: ADSL2+ on Telstra Exchanges

Post by Yabbie » Tue Aug 17, 2010 12:20 pm

Yabbie wrote:I checked the change plan thing in my user facilites just a few days ago. To swap to the TE-2D plan was only $10. Now it seems to have magically gone up to $30. What the hell? Am I missing something?
Hello,

JasonM or ForumAdmin, would you mind addressing my question above please?

JasonM

Re: ADSL2+ on Telstra Exchanges

Post by JasonM » Tue Aug 17, 2010 12:24 pm

djevoultion wrote:I also applied at the 13th and in the user facility it says "pending"
Same issue as Lou, I caught that one this morning and put it in then.

It's due tomorrow, 8am - 12pm.

JasonM

Re: ADSL2+ on Telstra Exchanges

Post by JasonM » Tue Aug 17, 2010 12:24 pm

Yabbie wrote:Hello,

JasonM or ForumAdmin, would you mind addressing my question above please?
Best answered by ForumAdmin, but (and this is an assumption), the price might have changed by act of management.

eecchhoo
Posts: 43
Joined: Mon Jan 22, 2007 9:48 pm

Re: ADSL2+ on Telstra Exchanges

Post by eecchhoo » Tue Aug 17, 2010 12:26 pm

Mine still pending as well. Can you help on this please?

JasonM

Re: ADSL2+ on Telstra Exchanges

Post by JasonM » Tue Aug 17, 2010 12:32 pm

eecchhoo wrote:Mine still pending as well. Can you help on this please?
Same issue, but it might be bad news for you - you seem to come off a RIM or CMUX (or, as Telstra put it, "CAN based DSLAM", which has no "Open 2" ports available).

I've put the request in anyway, but if the 'preliminary' check is right, the request will fail.

pinoyako07
Posts: 14
Joined: Thu Dec 03, 2009 5:07 pm
Location: Sunshine Coast

Re: ADSL2+ on Telstra Exchanges

Post by pinoyako07 » Tue Aug 17, 2010 12:35 pm

JasonM wrote:
eecchhoo wrote:Mine still pending as well. Can you help on this please?
Same issue, but it might be bad news for you - you seem to come off a RIM or CMUX (or, as Telstra put it, "CAN based DSLAM", which has no "Open 2" ports available).

I've put the request in anyway, but if the 'preliminary' check is right, the request will fail.
What about mine? Thanks

ForumAdmin
Exetel Staff
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: ADSL2+ on Telstra Exchanges

Post by ForumAdmin » Tue Aug 17, 2010 12:36 pm

Yabbie wrote:
Yabbie wrote:I checked the change plan thing in my user facilites just a few days ago. To swap to the TE-2D plan was only $10. Now it seems to have magically gone up to $30. What the hell? Am I missing something?
Hello,

JasonM or ForumAdmin, would you mind addressing my question above please?
The $10.00 was an error which we have honored for those applications which were submitted prior to making the change to what was always intended.

JasonM

Re: ADSL2+ on Telstra Exchanges

Post by JasonM » Tue Aug 17, 2010 12:42 pm

pinoyako07 wrote: What about mine? Thanks
Your post wasn't written from your connection, I looked at your post history, but the IP I found doesn't have a pending ADSL2+ order.

Can you PM your service number to me?

grendelan
Posts: 12
Joined: Mon Aug 02, 2010 4:59 pm
Location: Central Coast

Re: ADSL2+ on Telstra Exchanges

Post by grendelan » Tue Aug 17, 2010 12:52 pm

OK - I also applied on the 13th and still show pending - Could you look at it please Jason or someone - I am also on the Central Coast :D :D
Last edited by grendelan on Tue Aug 17, 2010 1:04 pm, edited 1 time in total.

Yabbie
Posts: 123
Joined: Fri Dec 01, 2006 10:51 am
Location: Mornington Peninsula (VIC)

Re: ADSL2+ on Telstra Exchanges

Post by Yabbie » Tue Aug 17, 2010 12:57 pm

ForumAdmin wrote:
Yabbie wrote:
Yabbie wrote:I checked the change plan thing in my user facilites just a few days ago. To swap to the TE-2D plan was only $10. Now it seems to have magically gone up to $30. What the hell? Am I missing something?
Hello,

JasonM or ForumAdmin, would you mind addressing my question above please?
The $10.00 was an error which we have honored for those applications which were submitted prior to making the change to what was always intended.
Ok. Thank you for clearing that up.

JasonM

Re: ADSL2+ on Telstra Exchanges

Post by JasonM » Tue Aug 17, 2010 1:13 pm

pinoyako07 wrote: What about mine? Thanks
Automated process did it's job, your port needs to be changed, 19/08, 8am - 12pm.

pinoyako07
Posts: 14
Joined: Thu Dec 03, 2009 5:07 pm
Location: Sunshine Coast

Re: ADSL2+ on Telstra Exchanges

Post by pinoyako07 » Tue Aug 17, 2010 1:15 pm

JasonM wrote:
pinoyako07 wrote: What about mine? Thanks
Automated process did it's job, your port needs to be changed, 19/08, 8am - 12pm.

What do you mean by automated process did its job? And does that mean i will have adsl2+ speeds on the 19/08 between 8-12? Thanks

JasonM

Re: ADSL2+ on Telstra Exchanges

Post by JasonM » Tue Aug 17, 2010 1:16 pm

grendelan wrote:OK - I also applied on the 13th and still show pending - Could you look at it please Jason or someone - I am also on the Central Coast :D :D
Fell into the crater, I've got it in now, and it's got a date of the 20/08, 8am - 12pm.

JasonM

Re: ADSL2+ on Telstra Exchanges

Post by JasonM » Tue Aug 17, 2010 1:17 pm

pinoyako07 wrote:What do you mean by automated process did its job? And does that mean i will have adsl2+ speeds on the 19/08 between 8-12? Thanks
The process set forward to change speeds did the job correctly for your service (but not some others).
Yes, your service should have ADSL2+ capabilities by 12pm on the 19/08.

pinoyako07
Posts: 14
Joined: Thu Dec 03, 2009 5:07 pm
Location: Sunshine Coast

Re: ADSL2+ on Telstra Exchanges

Post by pinoyako07 » Tue Aug 17, 2010 1:21 pm

JasonM wrote:
pinoyako07 wrote:What do you mean by automated process did its job? And does that mean i will have adsl2+ speeds on the 19/08 between 8-12? Thanks
The process set forward to change speeds did the job correctly for your service (but not some others).
Yes, your service should have ADSL2+ capabilities by 12pm on the 19/08.
Great. Thanks for your help. Cant wait for the fast speeds. Good work exetel

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